Terms & Conditions
By purchasing a work from J.O.A. (Joan of Arts Atelier), you agree to the following terms:
1. Authenticity & Originality
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Each artwork is a unique, one-of-a-kind creation by Joan of Arts. Every original painting is accompanied by a Certificate of Authenticity signed by the artist. This document serves as your proof of ownership and should be kept in a safe place.
2. Intellectual Property Rights
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When you buy a painting, you own the physical object. However, the Copyright (the right to reproduce the image) remains with the artist.
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You may not print copies, sell posters, or use the image for commercial purposes without written permission from J.O.A.
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The artist reserves the right to use images of the work for her portfolio, social media, and future publications.
3. The Nature of the Material (Industrial Drop Cloth)
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You are purchasing a work created on raw industrial drop cloth.
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Texture & "Imperfections": Variations in the weave, minor fraying at the edges, or small irregularities in the fabric are intentional and part of the "Raw/Unfiltered" aesthetic. These are not considered defects but are essential to the character of the work.
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Color: While I photograph my work in natural light, colors may vary slightly depending on your screen settings.
4. Payment & Pricing
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All prices are listed in USD unless otherwise stated.
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Works will only be dispatched once full payment has been cleared.
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For international orders, any import duties or local taxes are the sole responsibility of the buyer.
5. Shipping & Handling
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All large-scale works are shipped rolled for safety.
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J.O.A. is not responsible for any delays caused by customs or international shipping carriers, though we will assist in tracking and insurance claims if a package is lost.
6. Stretching & Framing Liability
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Once the artwork is delivered, it is the buyer’s responsibility to handle it with care.
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Important: J.O.A. is not liable for any damage that occurs during the stretching or framing process at your local framer. We recommend only using professional, experienced art framers.
7. Returns & Refunds
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You have 7 days from the date of delivery to request a return.
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The work must be returned in its original, rolled condition.
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Custom Commissions: Sales of custom-commissioned paintings are final and cannot be returned or refunded.